Privacy Policy

What information do we collect?

We collect various types of information when you visit our website, create an account, or make a purchase:

  • Personal Information: Name, email address, phone number, residential address, office address, and payment information (including credit card details).
  • Non-Personal Information: Browser details, device information, IP address, geographic location, and browsing/search history on our website.
  • Cookies and Tracking Information: We use cookies and similar technologies to enhance your experience and collect data about your interactions with our website.

How do we use your information?

We use your information to:

  • Process orders and payments, manage shipping, and provide customer support.
  • Create and manage your account, including storing your preferences.
  • Send promotional emails, newsletters, or updates (if you have opted in).
  • Improve our website, products, and services through analysis and research.
  • Comply with legal obligations, including taxation and regulatory requirements.

How do we communicate with you?

Only What a Lily will send you emails or messages related to:

  • Order Confirmation and Shipping Updates: We will notify you about the status of your orders, including confirmation, shipping updates, and delivery information.
  • Marketing Offers and Newsletters: If you have opted in, we will send you promotional emails or messages about special offers, discounts, and other marketing communications related to our products and services.

We do not share your contact information with third parties for marketing purposes.

Do we share your information with third parties?

Yes, we may share your information with:

  • Companies in our group: For internal purposes.
  • Agents and subcontractors: To assist with delivery, payment processing, data analysis, marketing, or customer service.
  • Fraud protection and credit risk reduction: We may exchange information for these purposes.
  • Business Transfers: If we sell our business or part of it, your information may be transferred as part of the transaction.

We do not sell or disclose your data to third parties without your prior consent unless required by law or necessary for the purposes stated in this policy. Our site may also contain third-party ads and links, but we are not responsible for their privacy practices or content.

What are cookies and how do we use them?

Cookies are small text files stored on your computer by your browser. They help us recognize your computer and improve your experience on our site. Cookies are used to:

  • Remember your email address in your shopping cart.
  • Enhance your site functionality and user experience.

You can manage or disable cookies through your browser settings, but this may restrict some site functionality.

We also use Google Analytics for marketing and optimization purposes, which may involve cookies. You can opt out of data collection by Google Analytics at any time.

How do we ensure the security of your information?

We implement appropriate technical and security measures to protect your information:

  • Secure Servers: We use secure servers to collect data.
  • Firewalls: We have firewalls in place on our servers.
  • Encryption: We use Secure Socket Layer (SSL) encryption for payment card details.
  • Safeguards: We maintain physical, electronic, and procedural safeguards for data collection, storage, and disclosure.

While we strive for maximum security, no method is entirely foolproof. Do not send full credit or debit card details via unencrypted communication. We may ask for proof of identity before disclosing your personal information.

What rights do you have regarding your personal data?

Depending on your jurisdiction, you may have rights to:

  • Access and Correction: Request access to or correction of your personal information.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Deletion and Restriction: Request deletion or restriction of your personal information.
  • Opt-Out: Opt out of marketing communications by following unsubscribe instructions or contacting us directly.

To exercise these rights, contact us at [insert contact email or phone number].

Do we transfer your data internationally?

Yes, as we ship worldwide, your information may be processed or transferred to countries outside India. By providing your information, you consent to such transfers, and we ensure that any third-party service providers comply with applicable data protection laws.

What about children's privacy?

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

What should you know about third-party links?

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies independently.

How will we update this Privacy Policy?

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

What is your consent?

By using our site or submitting data, you consent to our use of your information as described in this Privacy Policy. Even if you are registered under DND, DNC, or NCPR, you authorize us or our service providers to contact you regarding transactions made on our website.

How can you contact us?

For any questions, concerns, or requests regarding this Privacy Policy, contact us at:

What a Lily
[Your Company Address]
Email: [Your Contact Email]
Phone: [Your Contact Number]